How can we help?

Should you not find or get an answer to what you are looking for on our website, you are always welcome to contact us at CTC. We are here for you and promise to do everything we can to help you.

Customer service

Should you not find or get an answer to what you are looking for on our website, you are always welcome to contact us at CTC. We are here for you and promise to do everything we can to help you.

Download documents

Download software

Are you interested in a CTC heat pump?

Contact one of our CTC representatives near you.

For service and warranty issues, always contact your installer in the first instance.
It is he who is your closest contact and best knows the entire heating system he has installed with you.

Find a dealer near you

Order an individual savings calculation

Buying a heat pump

Frequently asked questions

If you have any questions, you can find the answers to the most common ones here.
If you can't find your answer here, please feel free to contact us.

Contact us

For service and warranty issues, always contact your installer in the first instance.
Your installer is your closest contact and is most familiar with the entire heating system that you've had installed.

Visiting address

CTC AB
Näsvägen 8, 341 34 LJUNGBY

Tel: +46 (0) 372 88 000
Fax: +46 (0) 372 861 55
Email: info@ctc.se

Our telephone hours:

Monday-Thursday: 07.30-16.00
Friday: 07.30-15.00
Closed for lunch: 12.00-13.00

Telephone hours for private individuals

Tuesday–Thursday: 08.00–11.00. In the first instance, always contact your installer.

Christmas holidays

The Export department at CTC AB will be closed from December 23rd, 2025, until January 6th, 2026.
We will reopen on January 7th.