Product Serial Number Guide

Here are a few tips on where to find your CTC product's serial number and what it means.

Product Serial Number Guide

Example of data plate 

  • On the product is a small serial number plate and a large data plate. 
  • Example of a product serial number: 7312-1712-0719. The first four digits indicate the type of product, the second four indicate the manufacture year and week. In this example: CTC EcoAir 510M, 2017 week 12. The last four digits indicate the sequential number. 

CTC GSi 12 (serial numbers begin with 7310-) 

CTC EcoZenith i350 L/H (serial numbers begin with 7208-) 

  • The serial number plate is located behind the display. Carefully lift up the display from the right-hand side. In some cases, the serial number plate may be located on top, underneath the cover. 
  • The data plate with the product's serial number is located behind the front panel by the electrical cabling. 

CTC EcoZenith i250 L/H (serial numbers begin with 7208-) 

CTC EcoHeat 400 (serial numbers begin with 7310-) 

  • The serial number plate is located behind the display. Carefully lift up the display from the right-hand side. In some cases, the serial number plate may be located on top, underneath the cover. 
  • The data plate with the product's serial number is located behind the front on the inside of the right side panel. Pull the cover forwards and lift up. Loosen the 2 screws on the top and carefully loosen the front. 

CTC EcoAir 406 – 410 and CTC EcoAir 510M (serial numbers begin with 7312-) 

CTC EcoAir 415 – 420 and CTC EcoAir 520M (serial numbers begin with 7311-). 

  • The serial number plate is located at the rear by the pipes. 
  • The data plate with the product's serial number is located inside the plastic front panel. Loosen the 2 screws at the sides of the upper panel and remove the front panel. 

CTC EcoPart, CTC EcoPart 425-435 and CTC EcoPart Pro i425-i435 (serial numbers begin with 7301-) 

  • The data plate with the product's serial number is located on the top of the product. 

CTC EcoZenith i 550 Pro (begin with 7250-) 

  • The data plate is located on the side of the product.